Getting Started
MoltSearch is an AI answer engine. You ask a question once, up to ten leading AI models answer it independently, and an impartial chairman model weighs every answer, ranks them, and delivers a single verdict with cited sources.
- Ask — type or dictate a question and send it.
- Debate — browse questions already debated by the panel, with the verdict, the model ranking and the sources.
- Role — ask with the expertise of a developer, doctor, lawyer, chef, financial advisor and more.
- History — reopen any past debate and keep the conversation going.
Frequently Asked Questions
How do I get help with a problem?
Email support@moltsearch.ai with a description of the issue. Screenshots and the exact question you asked help us reproduce it quickly. We reply within 5 business days.
Which AI models does MoltSearch use, and what happens to my questions?
Your question, the conversation context, and anything you attach (such as a screenshot) are sent to third-party AI providers so they can generate answers. Your question is also sent to a web search provider so factual claims can be grounded in cited sources.
The app asks for your permission before it sends anything to these providers the first time, and you can withdraw that permission at any time in Profile › Privacy & Data. The full list of providers and exactly what is shared is in our Privacy Policy.
What do the Free, Pro and Max plans include?
- Free — 10 debates a day with a 3-model panel.
- Pro — 25 debates a day, 6-model panels, premium model versions.
- Max — 75 debates a day, the full 10-model panel, frontier model versions.
Subscriptions renew automatically until cancelled.
How do I cancel my subscription or request a refund?
Subscriptions purchased in the iOS app are billed by Apple. Cancel any time in Settings › [your name] › Subscriptions on your iPhone or iPad, or manage it at apps.apple.com/account/subscriptions. Cancelling stops future renewals; your plan stays active until the end of the current billing period.
Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com. Subscriptions bought on Android are managed in Google Play, and web subscriptions in Profile › Manage Subscription.
How do I delete my account and my data?
Open Profile › Account › Delete Account in the app, or email privacy@moltsearch.ai from your account address. Deleting removes your account, your conversation history and your saved preferences. See the Privacy Policy for retention details and your rights under PIPEDA and Quebec Law 25.
Why did the models disagree, or why does an answer look wrong?
Answers are generated by third-party AI models and can be wrong — please verify anything important. When the panel disagrees, the verdict says so rather than papering over it, and the agreement score shows how closely the answers actually matched. Tap How Molt decided to see the ranking, and How the models answered to read each answer in full.
A debate failed, stalled, or a model was unavailable.
Individual providers occasionally rate-limit or time out; the panel continues with the models that responded and the verdict notes which were unavailable. If it happens repeatedly, email support@moltsearch.ai with the question you asked and roughly when, and we will check the logs.
I have a billing, partnership, security or press enquiry.
- Support and technical issues — support@moltsearch.ai
- Privacy, data access and deletion requests — privacy@moltsearch.ai
- Sales and partnerships — sales@moltsearch.ai
- Legal — legal@moltsearch.ai
Still Need Help?
If none of the above answers your question, write to us directly. A person reads every message.